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  3. Could, Should, Must
advancedstrategize
Could, Should, MustPrioritise and rate features.
30 – 60 min2+ Participantsworkshopreviewplanning
+1
Open in FigJam
Summary
Originally for working with user stories, this method (also known as MoSCoW method) can be used to bring prioritisation into any point of discussion when there’s a number of available segments which are comparable with each other. In most cases, it is used for providing weight to work packages.
  1. Could: This item is nice to have and not of considerable importance.
  2. Should: This item is important in order to meet certain KPIs.
  3. Must: This item is essential for the overall mission and needs to be part of the scope.
Step-by-step
  1. Set up a meeting and have plenty of pens and post-it's available.
  2. In individual work, put all points of discussion on post-it’s and place them on a wall.
  3. Each post-it will be discussed shortly, in a pre-defined amount of time (30 – 60 seconds), and then rated or even clustered into one of the three categories Could, Should, and Must.
  4. Additionally, a relative estimated implementation effort can be added to the post-it. Usually provided as numbers 0, 25, 50, 75, and 100, where 0 is no effort and 100 is a very high effort.
  5. Record the tasks, incorporate them into your backlog if necessary, or take a picture of the “post-it-wall” for later reflection.
What you need
  • Could, Should, Must template
External resources
  • What is the MoSCoW Method?
    by Wenell Management
Do you have a question?
These methods might seem simple, but applying them in a real project is another story. We’re there to help. If you have any questions, do not hesitate to get in touch with us at the User Experience Strategy & Design team.
Ask Away!
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