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  1. UX Strategy Kit
  2. Methods
  3. Surveys
beginnerobserve
SurveysMethod for collecting quantitive data on a certain topic.
5 – 30 d50+ Participantssolousersresearch
+1
Summary
With a Survey, you can collect a large number of replies about a field of question. In comparison to single user interviews, this method does not necessarily provide qualitative feedback. Possible threads can be diverse, e.g. reviews of existing content or general opinions. The average field time should be greater than six days. The more participants, the more representative the output will be.
Step-by-step
  1. Be clear about the topic you want to find out more about.
  2. Define the questionnaire by using a Survey software.
  3. Define the list of people you want to send the Survey to.
  4. Send out the Survey with your questionnaire to the recipients you specified.
  5. Wait and see as the responses are coming in.
  6. Take a look into the Survey reports and identify your key insights.
What you need
  • SurveyMonkey (or similar)
External resources
  • Better User Research Through Surveys
    by UX Mastery
Do you have a question?
These methods might seem simple, but applying them in a real project is another story. We’re there to help. If you have any questions, do not hesitate to get in touch with us at the User Experience Strategy & Design team.
Ask Away!
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First-hands insights and observations from real or potential users.

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